bB
brenmw B

1 reviews | Active since Oct 2016

21 Nov 2016, 17:15

Not existent quality control or customer care

<p>I posted 3 months back on ur Facebook page about the disappointment with your Creamed spinach with feta.</p> <p><span style="background-color: #ffffff;">Horrified at the non existent quality and lack of health standards of the container it came in. Had a massive crack along the full length of it and was disintegrating. Unfortunately first and last time I will be buying it! Very disappointed as I am a regular Mccain buyer. To</span> date no reply. Wow customer satisfaction is clearly not a priority or concern. Oh well boycotting your products is easy......pity the review does not give a no star option.</p> <p> </p> <p>I bought ur McCain chips with BBQ spice in the hope of giving McCain a chance and instead got crinkle cuts with no spice. Quality control? Non existent clearly.</p> <p> </p> <p>Beyond disappointed!!!!</p>

0
Replies (1)
McCain South Africa
McCain South Africa's reply22 Nov 2016, 09:14
Official

Dear Brenda,

We apologise that our product has not met your expectation. I sincerely apologise that you have not been contacted regarding your complaint. Your dissatisfaction is understandable.

I will be in touch with you shortly.

Kind Regards

Lou-Anne

McCain Foods