PP
Pseudonym P

1 reviews | Active since Oct 2016

31 Oct 2016, 09:15

No Customer Service

<p>The phone lines are always diverted to an answering machine. Do you not have real people working there? It appears they do not want to talk to the public. No after sales service or just no staff.</p>

0
Replies (1)
McCain South Africa
McCain South Africa's reply31 Oct 2016, 09:37
Official

Good day Tracey,

Dealing with customers throughout South Africa and cross border countries, our telephone lines can be quite busy, therefore we offer a message option to allow our valued customers to leave their contact details and we will return their call as soon as possible. Alternatively, we also do have an email address - ***.

Have a lovely day

Regards

McCain Foods Customer Service Dept