1 reviews | Active since Jul 2011
I love all your products, but.....
As a working mom, who spends my two weekends off a month pre-cooking the week's meals, Mccain frozen veggies are a godsend! These are the issues I have come across the past few months though. I buy (and love) all your veggies but your green beans always have the stalks still on...I don't know anyone who eats those bits so don't understand why they are left. I tried your banting mix last night for the first time (divine!) but had to pick out the red onion peels out of the wok while they were cooking. Over Christmas I tried your butternut and sweet potato cubes for the first time but when I opened the bag, some of the sweet potato cubes were a dark color like they had gone bad, and some of the butternut cubes still had some peel on them. Are these issues that you are already aware of? Is it going to change? I would really appreciate some feedback as I would hate to change brands as I really do love your products.
Good day Gadija
We would like to take this opportunity to thank you for your interest in McCain Foods Frozen Products. McCain is committed to bringing more innovation and excitement to assist you with meal solutions.
Since we are always interested to know how you feel about our product, your comments - positive or negative - are most valuable to us.
Please keep the packs for reference purposes as we require the Barcodes, Best Before dates and Batch I.D printed on the back of the packets to conduct a full investigation.
A consultant will be in touch with you to discuss your complaint.
We do apologize for your inconvenience and wish to thank you for reporting this matter to us.
Kind regards
Tanya Kent
McCain Foods S.A
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Good day Gadija
We would like to take this opportunity to thank you for your interest in McCain Foods Frozen Products. McCain is committed to bringing more innovation and excitement to assist you with meal solutions.
Since we are always interested to know how you feel about our product, your comments - positive or negative - are most valuable to us.
Please keep the packs for reference purposes as we require the Barcodes, Best Before dates and Batch I.D printed on the back of the packets to conduct a full investigation.
A consultant will be in touch with you to discuss your complaint.
We do apologize for your inconvenience and wish to thank you for reporting this matter to us.
Kind regards
Tanya Kent
McCain Foods S.A
***
***
