1 reviews | Active since Aug 2010
FELL SICK AFTER CONSUMING MCCAIN MIXED VEGETABLE
I bought McCain mixed vegetables at Pick n Pay Centurion on the 04.04.2015 at 17:23. When I got home I PREPARED THAT ONLY AND DECIDED TO HAVE A GLASS OF WATER WHILST IT WAS COOKING. AROUND 19H00 I HAD A SMALL PORTION & LEFT SOME IN THE POT FOR PROVISION TO WORK FOR THE FOLLOWING DAY. AFTER 15 MINUTES OF EATING JUST THAT I FELL MY TUMMY WAS DISTURBED. I COULDN'T'T SLEEP AT ALL FROM THE GAS THAT SUDDENLY WAS IN MY TUMMY. ON THE 5TH TUESDAY MORNING I CALLED PICK n PAY FIRST & SPOKE TO THE GUY CALLED ARNARD/ARNOLD WHO SAID THEY WOULD NEED TO SEND ME A QUESTIONNAIRE WHICH NEVER HAPPENED. I THEN CONTACTED MCCAIN MYSELF & SPOKE TO A LADY CALLED TANIA. HE ASKED ME QUESTIONS REGARDING MEDICATION & I ANSWERED EVERYTHING & SHE SAID SHE WOULD SEND A DRIVER TO COLLECT THE REMAINING WHICH I BROUGHT TO UNISA AT WORK & HE COLLECTED IT ON THURSDAY MORNING. TANIA NEVER CALLED ME TO LET ME KNOW SHE RECEIVED IT & HOW LONG IT COULD TAKE. FEW MINUTES AGO I CALLED HER TO FIND OUT SHE IS NOW TRYING TO PROTECT THEIR COMPANY SAYING I LOGGED THE COMPLAINT ON SUNDAY WHICH IS DAMN LIES, I HAVE THE SLIP WITH ME AND AS PROOF. I WANT MY MONEY, I HAD TO HANG UP
Good day Sophy,
On behalf of McCain Foods, we would like to thank you for contacting us.
As per our telephonic discussion today, the sample collected from you on Friday 8th April, has been submitted to our Quality Control team for analysis.
As soon as we have the final feedback report, we will advise the findings.
We apologise for any inconvenience caused to you.
Kind Regards
McCain Customer Services
Good day Sophy,
On behalf of McCain Foods, we would like to thank you for contacting us.
As per our telephonic discussion today, the sample collected from you on Friday 8th April, has been submitted to our Quality Control team for analysis.
As soon as we have the final feedback report, we will advise the findings.
We apologise for any inconvenience caused to you.
Kind Regards
McCain Customer Services
