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1 reviews | Active since May 2016

06 May 2016, 08:55

Disgusting quality

.. Went shopping.. Bought a bag of mccain frozen chips.. Came home from an exhuasting day just to find that the whole bag was OFF! Needless to say we through it all away. Disgusted! May I also add that this is not the first bad encounter I have had with Mccain.. Bad bad bad quality!!!!!!!

0
Replies (2)
McCain South Africa
McCain South Africa's reply06 May 2016, 09:59
Official

Good day Lisa

We apologize for the inconvenience and thank you for bringing this matter to our attention.

We will email you privately to obtain the product details required for investigation purposes.

Kind regards

Tanya Kent

McCain Foods Customer Care

Senior Customer Care Consultant

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McCain South Africa
McCain South Africa's reply17 May 2016, 06:52
Official
Good day Lisa, We apologise that our product has not met your expectations. We would like the opportunity to investigate your complaint, however we are unable to do so as the required information, requested on email, has not been provided to us. Should you experience any concerns with our products in the future, please keep the pack for reference purposes until you have spoken to a McCain Foods Consumer Service Consultant. For any further assistance, please do not hesitate to contact us on our toll free number ***or on email at ***. Kind Regards McCain Customer Services