NK
Nonkulukeko K
1 reviews | Active since Jul 2021
04 Jul 2021, 10:21
Disgusting chips
I bought McCain frozen Slap chips 1kg and what I found inside when I opened the packet was super disgusting and indescribable. It was just a lump of brown icy thing that looks burnt. I'm super disappointed with McCain because they are they are such a huge company. What's worse is i wrote a review on their website and they didn't even bother to respond.
Helpful (0)
Replies (3)0
Replies (3)
McCain South Africa's replyOfficial
04 Jul 2021, 15:09Hi Nonkulukeko. I would very much like to assist you with this complaint. Our website doesn't have a review section. Did you perhaps use the customer contact form? Please can you DM McCain South Africa using FB or Instagram messenger - so I can assist you further. A photo of the product, and the barcode, the name of the store you bought at and your email address and phone number will also be helpful.
Thanks in advance.
Thanks in advance.
McCain South Africa's reply04 Jul 2021, 15:09
Official
Hi Nonkulukeko. I would very much like to assist you with this complaint. Our website doesn't have a review section. Did you perhaps use the customer contact form? Please can you DM McCain South Africa using FB or Instagram messenger - so I can assist you further. A photo of the product, and the barcode, the name of the store you bought at and your email address and phone number will also be helpful.
Thanks in advance.
Thanks in advance.
NK
Nonkulukeko K's updateReviewer Update
04 Jul 2021, 17:21I did DM McCain on Messenger and nobody has bothered to respond.
NK
Nonkulukeko K's update04 Jul 2021, 17:21
Reviewer Update
I did DM McCain on Messenger and nobody has bothered to respond.
McCain South Africa's replyOfficial
05 Jul 2021, 09:17Hi.. I also manage the DM and unfortunately I haven't seen your message, and I really want to assist you.
Please can you send the following through to this email address: ***
a photo of your product, and a photo of the back of pack (showing barcode & date stamp), the name of the store that you purchased from and your contact details. You will receive a reference number and one of our Customer Service team will reply to you on email. Thanks
Please can you send the following through to this email address: ***
a photo of your product, and a photo of the back of pack (showing barcode & date stamp), the name of the store that you purchased from and your contact details. You will receive a reference number and one of our Customer Service team will reply to you on email. Thanks
McCain South Africa's reply05 Jul 2021, 09:17
Official
Hi.. I also manage the DM and unfortunately I haven't seen your message, and I really want to assist you.
Please can you send the following through to this email address: ***
a photo of your product, and a photo of the back of pack (showing barcode & date stamp), the name of the store that you purchased from and your contact details. You will receive a reference number and one of our Customer Service team will reply to you on email. Thanks
Please can you send the following through to this email address: ***
a photo of your product, and a photo of the back of pack (showing barcode & date stamp), the name of the store that you purchased from and your contact details. You will receive a reference number and one of our Customer Service team will reply to you on email. Thanks