1 reviews | Active since May 2022
Non existent customer service!
Non existent customer service - numbers either don't work or they only support corporate customers, not consumers and retail customers. It is impossible to get hold of anyone even though they advertise 24/7 support services - "you can find a range of support options on our website" is absolute BS, the only support option is a toll free number where they only support corporate or partner customers. No email option, I've tried twitter and FB messages and the bots also refer to the website where you can find a "range" of support options. Useless organisation that will not even have the decency to respond to any of the reviews logged, but after venting, I do feel a little better losing my R1800! I hope I never have to deal with these people ever again and that my subscription was cancelled successfully, I guess I'll have to wait till next year to see.
