BAD COMPANY MC ASSET/MESTROCODE

I'm currently a client of Mc asset.I have a problem since 2018 with this COMPANY AND THEIR BAD SERVICE.I TOOK A LOAN AT THE COMPANY IN 2018 THEY LISTED ME DOUBLE AT THE CREDIT BUREAU DOUBLE. THE COMPANY HAVE 2 NAMES MESTROCODE AND MC ASSET TRADING .CURRENTLY IT STILL SHOWS ON MY CREDIT PROFILE WHEN I CALL THE COMPANY I NEVER GET RESPONSE.THE DONT EVEN EMAIL ME A STATEMENT OF THE LOAN THAT I TOOK..I NEED INVESTIGATION REGARDING THIS COMPANY PLEASE.CURRENT THE COMPANY LET ME SUFFER AND THEY NEVER GIVE ME FEEDBACK REGARDING THIS