1 reviews | Active since Dec 2016

16 Feb 2018, 13:32

"Youre not a customer"

Mbd attorneys agents dont only not record on the system what u say when you speak to them... they tell you that "if you don't listen to me you must use your own airtime to call me back" . When you call back and could be anyone as you havent announced yourself youre told " youre no custoner your just a debtor". As if being in debt makes you somehow less of a human. Disgusting!

0
Replies (3)
MBD
MBD's reply16 Feb 2018, 14:35
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply07 Mar 2018, 08:27
Official

Dear Sir/ Madam

With reference to your query logged on the 16 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

's update24 Aug 2018, 10:07
Reviewer Update
Not true... you may have contacted me but not regarding this complaint