1 reviews | Active since May 2016

18 May 2016, 11:31

Your admin is bullsh*t

<p> Got a call from MBD to settle my virgin active account. Arranged a payment method. Alls well and then i got another call telling me that i owe another amount. After telling that they shouldve called me and arranged with me for a repayment on the actual amount, all i get is a rude person talking to me. After tellling the person that they should contact me the following day , so that we can arrange something for the actual amount, i get a email telling me i have only 10 days to pay the full amount , and its still the wrong amount.</p> <p>DO YOUR HOMEWORK BEFORE CONTACTING ME. </p>

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Replies (2)
MBD
MBD's reply19 May 2016, 08:08
Official
Dear Sir/Madam We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD
MBD's reply31 May 2016, 08:38
Official

Dear Sir/Madam

With reference to your query logged on the 18 May 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC