MD
Maria D
1 reviews | Active since Nov 2021
20 Feb 2024, 13:50
You have the wrong number!
No Proper Vetting of information is done when someone opens a new account. Now i have MBD Debt phoning me EVERYDAY for the debt of one of my African brothers or sisters that I have nothing to do with .... also MBD Debt is so *********** .... they just keep phoning ... you can tell them they have the wrong number until the ***s come home ... they will just keep phoning ... because that is the number they have ... eish ... sorry ne. Keep it up because I am going to report the lot of you for harassment
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Replies (2)
MBD's replyOfficial
20 Feb 2024, 14:37Dear Maria D
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply20 Feb 2024, 14:37
Official
Dear Maria D
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MD
Maria D's updateReviewer Update
22 Feb 2024, 16:47Thank you, I am not convinced that the matter has been resolved since I received an SMS yesterday. But only time will tell.
Therefore if I receive any further calls I will report MBD for harassment as promised.
I sent you a screenshot of the message "in private" for the sake of "confidentiality" regardless the fact if my privacy has been scarred or not.
Credit providers should be taken to task not vetting their new customers properly. If you give a telephone number while making application the number should be confirmed there and then
Therefore if I receive any further calls I will report MBD for harassment as promised.
I sent you a screenshot of the message "in private" for the sake of "confidentiality" regardless the fact if my privacy has been scarred or not.
Credit providers should be taken to task not vetting their new customers properly. If you give a telephone number while making application the number should be confirmed there and then
MD
Maria D's update22 Feb 2024, 16:47
Reviewer Update
Thank you, I am not convinced that the matter has been resolved since I received an SMS yesterday. But only time will tell.
Therefore if I receive any further calls I will report MBD for harassment as promised.
I sent you a screenshot of the message "in private" for the sake of "confidentiality" regardless the fact if my privacy has been scarred or not.
Credit providers should be taken to task not vetting their new customers properly. If you give a telephone number while making application the number should be confirmed there and then
Therefore if I receive any further calls I will report MBD for harassment as promised.
I sent you a screenshot of the message "in private" for the sake of "confidentiality" regardless the fact if my privacy has been scarred or not.
Credit providers should be taken to task not vetting their new customers properly. If you give a telephone number while making application the number should be confirmed there and then