1 reviews | Active since Oct 2016

20 Jan 2018, 11:13

Wrongful Harrasment

I have been harassed for the past 8 months by these attorneys, one of truworths clients wrongfully entered my cell no, now on a daily basis they are sending me sms's and calling, after numerous attempts to clarify that the no they have on the system is wrong they still continue, what am I to do, 4 called them 4 times already and every time I get a promise and a apology, surly the POPI should protect me? The message is - Please pay instalment of R1020.00 on ur TRUWORTHS acc. Call MBD on (011) ********** for queries. Ref: ********** ********** .

0
Replies (2)
MBD
MBD's reply22 Jan 2018, 09:48
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

MBD
MBD's reply02 Feb 2018, 15:19
Official

Dear Sir/Madam

With reference to your query logged on the 20 January 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd

Best regards,