JR
John R

1 reviews | Active since Oct 2015

19 Jul 2017, 08:28

Wrong person, continued harassment!

<p>Keep getting SMS's from MBD stating I owe them R70 for a debt to Emfuleni Municipality. I sent them an Affidavit stating that I have never lived, worked or taken out any account in the Emfuleni district (Vanderbijl Park I believe) but they have no record of it. They used to phone me on my landline. That's now stopped and they are now resorting to irritating SMS's. If I don't recieve a reply within 20 hours of posting this message, next step will be Credit Ombud as per National Credit Act.</p>

0
Replies (3)
MBD
MBD's reply19 Jul 2017, 09:02
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply03 Aug 2017, 15:53
Official

Dear Sir/Madam

With reference to your query logged on the 19 July 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

JR
John R's update06 Sept 2017, 14:23
Reviewer Update
Despite receiving a reply from Fikela Gabela, Customer Services Manager, stating that the account has been removed and I will no longer receive any correspondence, guess what, I am STILL receiving those pesky sms's ! (I knew it was too good to be true)