1 reviews | Active since Feb 2018
Wrong Billing and Calls Daily for wrong account not with MBD
On the 22 and of February I called MDB because I was told that my account was handed to them . To my supprice MBD are saying I have 4 accounts that where handed to them like really , I called Get bucks to check why this information is wrong I was told that the account which was handed over was only one . I sent email to MBD with Proof of payment paid to Getbucks yet no one acknowledge receiving emails , they keep saying I must pay the account , MBD I have made arrangement to pay you , why cant you wait for the payment and call me again , I am tired of receiving call every time , please update my account with your call centre agents and make sure that you collect on right account after all you guys are attorneys you must know its ******* to make someone pay for the debt that is not handed to you , please update the information and tell your agents that I made arrangement if I don't pay you can call me , stop harassing me with calls daily .
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
