PK
Phumzile K
1 reviews | Active since Jul 2020
13 May 2021, 09:04
Worst service ever
I paid them off in 2019, the account they were supposed to close off is still open. I can't apply for anything because of that blunder in my credit report. Whenever I call the customer care hotline I'm given the run around. Yesterday I was dropped with the phone by one of their consultants after asking for a settlement statement. And they harass you for payments but don't bother calling when your account is settled. The worst service ever!
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Replies (2)
MBD's replyOfficial
13 May 2021, 14:08Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltdd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltdd
MBD's reply13 May 2021, 14:08
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltdd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltdd
PK
Phumzile K's updateReviewer Update
20 May 2021, 06:13Still waiting on your feedback. It's been two weeks already!
PK
Phumzile K's update20 May 2021, 06:13
Reviewer Update
Still waiting on your feedback. It's been two weeks already!