Worst service

I am dealing with Munnik Basson Dagama / MBD for over 2 months now, I have paid there Standard Bank department a large amount of money to settle my moms account, that was on the 1st of June we are now the 21st of June and not a single person has bothered to reply or even advise me that payment was received and that the account has been settled.

When you call you only ever get an answering machine that tells you that they are busy and cant take your call but leave your details and we will call you back, which to no one surprise they never do but EVERY quick to increase the amount of the owed.

I have tried calling the multiple different numbers with the same outcome on every number.

I have dealt with so many people like Boitumelo, Mmathepelo, Abram, Faika, Charlene who are all unable to responde.