RJ
Renaal J
1 reviews | Active since Feb 2023
01 May 2024, 15:11
Worst service
Worst service provided by Lesego Gaanakgomo there team manager of nutun, provides incorrect information and amounts to be paid, they need to get the **** in order
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Replies (4)0
Replies (4)MBD's replyOfficial
02 May 2024, 08:39Dear Mr Juggernath
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply02 May 2024, 08:39
Official
Dear Mr Juggernath
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
RJ
Renaal J's updateReviewer Update
03 May 2024, 13:17I have had enough with this company, firstly starting with Lesego, a Team manager, one useless manager, he advised me to make payment of R4924,34, after me confirming the amount, he comes back and says there is additional fees, which is ridiculous, I had asked for this to be escalated and to be resolved, which is not, and now I am being forces to pay R5555, I am not paying an incorrect amount, The service provided by the consultants are even worse, they will answer and talk they cut the call, plus be rude on calls, terrible service, I need lesego and natasha there team managers to get this sorted
RJ
Renaal J's update03 May 2024, 13:17
Reviewer Update
I have had enough with this company, firstly starting with Lesego, a Team manager, one useless manager, he advised me to make payment of R4924,34, after me confirming the amount, he comes back and says there is additional fees, which is ridiculous, I had asked for this to be escalated and to be resolved, which is not, and now I am being forces to pay R5555, I am not paying an incorrect amount, The service provided by the consultants are even worse, they will answer and talk they cut the call, plus be rude on calls, terrible service, I need lesego and natasha there team managers to get this sorted
RJ
Renaal J's updateReviewer Update
06 May 2024, 10:30This is utter bull**** coming from MBD, I am still being told to pay an incorrect amount, and I do have it on email trail that one of there own Team managers messed up with the amount provide, yet they dont want to rectify the issue, worst worst worst service given by MBD/ Nutun, Jane khumalo there consultant refuses to listen to the issue that was caused by them
RJ
Renaal J's update06 May 2024, 10:30
Reviewer Update
This is utter bull**** coming from MBD, I am still being told to pay an incorrect amount, and I do have it on email trail that one of there own Team managers messed up with the amount provide, yet they dont want to rectify the issue, worst worst worst service given by MBD/ Nutun, Jane khumalo there consultant refuses to listen to the issue that was caused by them
RJ
Renaal J's updateReviewer Update
07 May 2024, 09:41Such pathetic service provided by the Management of MBD, they are only trying to cover up a mistake that was made by there fellow colleague and fail to rectify the issue, not one manager has called me, all they do is put there agents to call, scapegoats, this company should be closed, I hope all there clients(Companys)that use there services see this post and stop working with them
RJ
Renaal J's update07 May 2024, 09:41
Reviewer Update
Such pathetic service provided by the Management of MBD, they are only trying to cover up a mistake that was made by there fellow colleague and fail to rectify the issue, not one manager has called me, all they do is put there agents to call, scapegoats, this company should be closed, I hope all there clients(Companys)that use there services see this post and stop working with them
