VS
Vincentia S

1 reviews | Active since May 2017

21 Jul 2017, 15:28

Worst Service

<p>Please note that I have called in your company several times to change the debit order date and no one has attended to that since from the 22/05/2017. Last month you went in to my account and debited and I incurred unpaid debit order fees.</p> <p>Last month I called in and spoke to Buyisile who advised me that the lady that I spoke to in May never changed the debit order date.</p> <p>Today the same thing is happening I receive an SMS saying you will debit my account on the 26th. I changed jobs and getting paid the last day of each month. Where i was working before I was getting paid on the 25th that is why my debit order date was on the 26th of each month. The funny part is that I called in your offices to arrange a debit order and not the other way around. I mean I owe Truworths R324.00 and its not like I did not want to pay this small balance. </p>

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