MA
Marcel A
1 reviews | Active since Feb 2024
23 Feb 2024, 14:27
WORST EXPERIENCE EVER.
Worst company by far.
Was handed over by Absa as my credit card was never closed and I was under the impression that it was closed once paid up. Long story short I manned up and decided to pay the R1299.60c as I was told through numerous calls from MBD. In December 2023 I got a link to pay the amount which I did. 2 days after a debit order goes off aswell of exactly the same amount. I have been sending numerous emails. Called numerous times for a refund. Even send through the documents and here we are in Feb 2024 already and yet I haven't received my refund yet. If I call no one answers or if they do they keep on telling me this person and that person will contact me. I'm fed up with this poor service
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Replies (2)MBD's replyOfficial
23 Feb 2024, 14:40Dear Marcel Arendse
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply23 Feb 2024, 14:40
Official
Dear Marcel Arendse
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MA
Marcel A's updateReviewer Update
23 Feb 2024, 14:44To be honest I have been getting this feedback since the first call already. But I'll wait and see if I get any feedback as you said now
MA
Marcel A's update23 Feb 2024, 14:44
Reviewer Update
To be honest I have been getting this feedback since the first call already. But I'll wait and see if I get any feedback as you said now
