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Nomsa
1 reviews | Active since Feb 2024
10 Feb 2026, 10:52
Worst customer service
I had an account handed over to MBD which I paid up last year in September. Since then, I has been a struggle to get a paid up letter and get removed from their system. A consultant I spoke to this morning just dropped the call while I was still trying to understand what she was saying. What a bad service!
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Replies (1)MBD's replyOfficial
10 Feb 2026, 11:40Good day Nomsa
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply10 Feb 2026, 11:40
Official
Good day Nomsa
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
