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Nomsa

1 reviews | Active since Feb 2024

10 Feb 2026, 10:52

Worst customer service

I had an account handed over to MBD which I paid up last year in September. Since then, I has been a struggle to get a paid up letter and get removed from their system. A consultant I spoke to this morning just dropped the call while I was still trying to understand what she was saying. What a bad service!

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Replies (1)
MBD
MBD's reply10 Feb 2026, 11:40
Official
Good day Nomsa

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD