SN
Sipho N

1 reviews | Active since Dec 2018

13 Dec 2018, 11:37

Worst Customer Service

I sent a query to the company this past Monday the 10th December 2018 regarding payment made but not reflecting in the statement sent to me. To-date no acknowledgment of my email has been made and had to wait on the phone for 30 minutes before hanging-up

0
Replies (2)
MBD
MBD's reply13 Dec 2018, 13:38
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC  
SN
Sipho N's update13 Dec 2018, 13:43
Reviewer Update
Thank you so much for the response it is all that I wanted since the balance includes unwarranted interests to my account, looking forward to the update.