1 reviews | Active since Nov 2016

16 Nov 2016, 11:56

worst call center ever

<p>I HAVE BEEN CONTACTED EVERY DAY BY THEM...TO TRY AND ARRANGE PAYMENT WITH THEM. AND A MONTH AGO I HAD SPOKEN TO THEM THEY ARRANGED PAYMENT PLAN WITH ME... AT 5O RAND AS I AM ON DEBT REVIEW AND HAVE NO JOB.BUT THEY INSIST THAT IT IS NOT ENOUGH AND ASK ME FOR MY BANK DETAILS SO I CAN PUT IT ON A DEBIT ORDER.I AM NOT GOING TO GIVE MY BANK DETAILS OUT.. AFTERSEEING ALL THE REVEIWS OF MONEY NOT BEING PAID BACK CONTINUES DEBIT ORDERS GOING OFF...AN SO ON.... EVERY DAY I EXPLAIN TO THEM I HAVE ARRANGED TO PAY 50 RAND THEY HARASS ME EVERY DAY.....THIS IS UNACCEPTABLE AND UNNECESSARY....IF A PAYMENTPLANIS ARRANGED TAKE PEOPLE OFF UR CALL LIST...I HAVE HIGH BLOOD PRESSURE DUE TO DEALING WITH THESE *********** PEOPLE... AND THEY DO NOT LISTEN....</p>

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Replies (2)
MBD
MBD's reply16 Nov 2016, 14:51
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply07 Dec 2016, 11:10
Official

Dear Sir/Madam

With reference to your query logged on the 16 November 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC