SD
Sean D
1 reviews | Active since Apr 2018
07 Jun 2024, 15:36
Worse service ever!
an employee of ours has been in contact with MBD regarding a virgin active account that is no longer outstanding - He has been dealing with MBD for months now. Every time he calls they confirm that nothing is exceptional, yet he still gets threatening messages regarding nonpayment! This is the most *********** company I have ever come across. Even the number they give ***. is not working! This all while this is impacting his credit score - unacceptable!!!
Helpful (0)
Replies (4)0
Replies (4)
MBD's replyOfficial
10 Jun 2024, 09:09Dear Sean Dryden
Kindly be advised that we cannot divulge personal information to the third party according to Popi act.
Kind Regards
Complaints Officer
MBD
Kindly be advised that we cannot divulge personal information to the third party according to Popi act.
Kind Regards
Complaints Officer
MBD
MBD's reply10 Jun 2024, 09:09
Official
Dear Sean Dryden
Kindly be advised that we cannot divulge personal information to the third party according to Popi act.
Kind Regards
Complaints Officer
MBD
Kindly be advised that we cannot divulge personal information to the third party according to Popi act.
Kind Regards
Complaints Officer
MBD
SD
Sean D's updateReviewer Update
10 Jun 2024, 11:19Nobody ask you to devulge anything. Contact Mr Cloete and sort out your mess.
SD
Sean D's update10 Jun 2024, 11:19
Reviewer Update
Nobody ask you to devulge anything. Contact Mr Cloete and sort out your mess.
MBD's replyOfficial
11 Jun 2024, 08:26Good day
Please note that we have referred the matter to Virgin active to assist and we will revert back to the customer.
Kind Regards
Complaints Officer
MBD
Please note that we have referred the matter to Virgin active to assist and we will revert back to the customer.
Kind Regards
Complaints Officer
MBD
MBD's reply11 Jun 2024, 08:26
Official
Good day
Please note that we have referred the matter to Virgin active to assist and we will revert back to the customer.
Kind Regards
Complaints Officer
MBD
Please note that we have referred the matter to Virgin active to assist and we will revert back to the customer.
Kind Regards
Complaints Officer
MBD
SD
Sean D's updateReviewer Update
14 Aug 2024, 08:09And yet MR Cloete still gets calls from your office - this time demanding legal fees! We will now contact the Debt Collection Councill.
SD
Sean D's update14 Aug 2024, 08:09
Reviewer Update
And yet MR Cloete still gets calls from your office - this time demanding legal fees! We will now contact the Debt Collection Councill.