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Nomzamo N

1 reviews | Active since Jul 2016

29 Jul 2016, 13:58

Worse Service ever

<p>I had arrangements with MBD to debit the full amount that i owe to Edgars in April they and they were supposed to email me the paidup letter so that i can be able to close the account with Edgars but till today i have never recieved the email yet they did debit the money .when i call them is either they dont answer their calls or they will send me from piller to post .The last person i spoke to by the name of Sindi said Simphiwe Mlambo the manager will give me a call but till today havent recieve that call from Mlambo.This is anoying now because when they want you to pay they make sure that they call you now and then but now that is the other way arround i cant get hold of them ,even their customer service its worse because you cant get through and when you leave a massage with you contact numbers they dont bother.</p>

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Replies (1)
MBD
MBD's reply01 Aug 2016, 07:45
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC