***** with a mix of incompetence

Pathetic service. Possible *****

Had to pay a vodacom account via their payment portal. No complaints, paid on full. Now vodacom wants their proof of payment, but no MBD wont give me a proof of payment letter because ive only made one payment.

What a stupid way of thinking. So lets say i pay a million, i would still get no proof of payment because it was only one payment.

This has to be *******!!!!

Also, phoned their help line.. I have NEVER spoke to a agent that was so un professional and just borderline ***********

Needless to say, couldn't help me with my request, but luckily i could hear her eat whilst on the phone