AS
Alvina S

1 reviews | Active since Jul 2015

10 Feb 2021, 12:11

why dont MBD pick up their phones

I am trying to get Pearl Ngema to update the R1400.00 missing payments that they couldn't saw and i submitted proof she phoned and confirmed. that was some time November. Till today it not corrected on my account and i want to settle this account in the next week but i cant even get hold of anyone to talk to.... i got through customer service a month ago but then they said they cant help me.

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Replies (1)
MBD
MBD's reply10 Feb 2021, 13:34
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.