BP
BUSI P

1 reviews | Active since Feb 2014

21 Aug 2023, 11:50

WAITING FOR MY REFUND SINCE BEGINNING OF JULY!

I WAS OVER CHARGED WHEN SETTLING MY ACCOUNT. AN EXTRA R3500 WENT OFF MY ACCOUNT AND I'VE BEEN FOLLOWING UP WITH SANDILE DHLAMINI EVER SINCE. HE SAID MY FUNDS WOULD BE SENT BACK TO MY ACCOUNT IN TWO WEEKS AND IT'S BEEN SILENCE EVER SINCE... EVEN WHEN I FOLLOW UP WITH HIM. SOMEONE ASSIST ME URGENTLY PLEASE!

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Replies (1)
MBD
MBD's reply21 Aug 2023, 12:28
Official
Dear Ms Phillips

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD