RD
Rhonalda D

1 reviews | Active since Oct 2016

17 Oct 2016, 13:39

Vodacom Account

<p>I had an account with Vodacom which was handed to MBD Attorneys. I called MBD Attorneys around about 18-19 June 2015 to ask what the amout was to settle the account. The consultand advised that it is R6187. I made payment of R6187 on 19 June 2015. Thereafter I still got calls saying there was an outstanding amount. I kept telling them MBD Attorneys consultant gave me an amount and I paid that amount and that they should go back to their recordings and listen to the conversation I had with their consultant. I have not heard from them. My Vodacom account has now been handed over further to Nimbel Group for collection. This account is preventing me from getting a cellphone contract from other providers even though I paid it over 1year and 4 months ago. I now have to get a lawyer to assist me with this matter which is now going to cost me money due to MBD Attorneys negligence.</p>

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Replies (1)
MBD
MBD's reply18 Oct 2016, 09:04
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC