CG
Charmaine G

1 reviews | Active since Nov 2016

01 Nov 2016, 10:07

Virgin Mobile SA

<p>mbd send emails to pay. contract on cell phone was cancell in 2011 and then now we have to pay. it was a debit order for 2 yr. They can not give the last payment date and amount or the telephone no. We dont even have this cell no in used anymore.</p>

0
Replies (2)
MBD
MBD's reply01 Nov 2016, 13:27
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,

MBD
MBD's reply11 Nov 2016, 13:42
Official

Dear Sir/Madam

With reference to your query logged on the 01 November 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,