JH
Jeanne H

1 reviews | Active since Feb 2024

14 Jun 2024, 09:01

Violation of POPIA act.

I keep receiving a sms:

"MISS PHOSA PHOSA, your SABC TV LICENSES acc is in arrears. Amount Due: 424.00 Pay online at www.tvlic.co.za . Regards MBD. Tel: ***. ***"

Despite calling numerous times after receiving these sms messages; and requesting my cellphone number to be removed from this person's profile as this is not me. I still keep getting the sms, this after the call center person every time confirming that they "have removed my cell number".

I want to further state that I did not give explicit permission for MDB to access my personal details. THEREFORE MBD IS VIOLATING PROTECTION OF PERSONAL INFORMATION ACT 4 OF 2013!!!!!!!!!!!

0
Replies (1)
MBD
MBD's reply14 Jun 2024, 09:17
Official
Dear Jeanne J

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD