JH
Jeanne H
1 reviews | Active since Feb 2024
14 Jun 2024, 09:01
Violation of POPIA act.
I keep receiving a sms:
"MISS PHOSA PHOSA, your SABC TV LICENSES acc is in arrears. Amount Due: 424.00 Pay online at www.tvlic.co.za . Regards MBD. Tel: ***. ***"
Despite calling numerous times after receiving these sms messages; and requesting my cellphone number to be removed from this person's profile as this is not me. I still keep getting the sms, this after the call center person every time confirming that they "have removed my cell number".
I want to further state that I did not give explicit permission for MDB to access my personal details. THEREFORE MBD IS VIOLATING PROTECTION OF PERSONAL INFORMATION ACT 4 OF 2013!!!!!!!!!!!
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Replies (1)MBD's replyOfficial
14 Jun 2024, 09:17Dear Jeanne J
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply14 Jun 2024, 09:17
Official
Dear Jeanne J
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
