1 reviews | Active since Feb 2017

27 Nov 2017, 11:44

VIOLATION OF POPI ACT

MBC Credit Solutions keeps calling me and requesting I confirm my ID number but refusing to tell me what the call is about. They inform me they need my ID to confirm that its myself talking which I am refusing without them telling me what the call is about...however they tell me that the fees for the call will go onto my account which is strange that they know they are talking to me when it to fees but they need my ID to tell me what the call is about.

0
Replies (2)
MBD
MBD's reply27 Nov 2017, 15:17
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply14 Feb 2018, 11:46
Official

Dear Sir/Madam

With reference to your query logged on the 27 November 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC