ZB
Zeenat B
1 reviews | Active since May 2023
01 Sept 2023, 15:42
Very unhappy
Really terrible service, I asked my debit order to go off on the last day of the month they take it the 25th the puts me I'm a financial detriment. I reverse it and call them to change the date for every last day of the month. They they list me on credit bureau and my score go down all because they don't do what u ask them to , also they don't change my status on the credit bureau as I've been paying and no update of reduction In the amount!! Feels like I'm being *****
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Replies (2)
MBD's replyOfficial
01 Sept 2023, 15:58Dear Ms Bowman
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply01 Sept 2023, 15:58
Official
Dear Ms Bowman
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
ZB
Zeenat B's updateReviewer Update
01 Sept 2023, 18:12Your services is appalling I want my things to be updated on the credit bureau so they aware I have been making payments and you are not updating. You making things so frustrating!!!!
ZB
Zeenat B's update01 Sept 2023, 18:12
Reviewer Update
Your services is appalling I want my things to be updated on the credit bureau so they aware I have been making payments and you are not updating. You making things so frustrating!!!!