1 reviews | Active since Sept 2016

15 Aug 2022, 11:22

VERY RUDE CONSULTANT

I am very unhappy you people keep calling you looking for someone else on my phone and the level of disrespect the consultants is beyond the last number of being rude and thinking they can call my number and disrespect me , I have been called so many times I keeep asking here you people calling from and nothing I’m getting than being disrespected Check who is calling me my number is *** Whoever called me today on the 15th of August 2022 should be fired she even insulted me for asking where she is calling from , train your stuff they are not competent to be working at a calm centre to begin with

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Replies (1)
MBD
MBD's reply15 Aug 2022, 12:18
Official
Dear Ms Lisa K

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer 
MBD