VERY RUDE AGENTS

Absolutely the worsr experience. Every morning I get a call and I make an arrangement. Every time i ask for an account number to make an eft to they give me a number my app does not want to take. I keep telling them that I work retail hours and cant go to the branch. The same agent that calls me every morning is extremely rude and keeps talking over me! All i want is an account number that will work! When i phone the call centre agent tells me I can do it at an ATM and then the rude agent tells me I cannot. Dont know how they expect payment when giving unusable info and rude agents