Very disappointed in lack of communication

Very bad communication , hard to get hold of someone that can send a PAID up letter.

I received below email notification that my account was handed over and when i paid the last payment I expected the paid up later - I am still waiting after the5 months to have my name cleared.

Good day MISS FIONN VAN ECK

Our contact number: ***

This mail service is a service provider to MBD INC. who is mandated to FINCHOICE to provide you with the attached letter.

As your privacy and confidentiality of information is of the utmost importance, the letter has been password encrypted.