CA
CARIKA A
1 reviews | Active since May 2010
16 Feb 2022, 09:50
Utterly bad services from MBD!!!
Utterly bad services from MBD!!! They have contacted me and said that I have an outstanding invoice from Vodacom. I have taken this matter up with Vodacom. They billed me incorrectly after I have canceled my fiber with them. They rep**** with emails showing that the account is sorted and I don't owe them anything. When MBD contact me I explained to them and send them the emails stating that the Vodacom account is zero balance, Instead MBD still listed my name on the credit bureau, and when they call me now the person on the other side puts down the phone! Unacceptable!!!! I need a Senior Manager to get in contact with me!
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MBD's replyOfficial
16 Feb 2022, 10:22Dear Ms Van Aswegen
We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
Best regards,
MBD's reply16 Feb 2022, 10:22
Official
Dear Ms Van Aswegen
We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
Best regards,