EF
Erica F

1 reviews | Active since Aug 2024

27 Aug 2024, 10:57

Useless, ****ers and ****s!!!

My *** Your ref: PM/ *** Mr. EF GOUS

My son paid you 3 amounts in 3months time to settle his absa credit card. I have the proof of payments. My question is why has he been handed over to SSDN Shapiro Shaik Defries & associates😡😡😡They are calling me and him non stop😡😡😡 what did you do with his payments he made to you? we have emailed and phoned all these people to tell them that it was paid in full even submitted Pops and your settlement letter and still we are being harrased on a daily basis!! And you are ignoring calls and emails from him! 😡 Well let me tell you what I think, you never paid the monies over and stole it for yourself!!!

Please call SSDN AND ABSA TO RECTIFY YOUR MISTAKES!!!!

0
Replies (5)
MBD
MBD's reply27 Aug 2024, 15:22
Official
Dear Erica Fraenkel

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
EF
Erica F's update04 Sept 2024, 10:45
Reviewer Update
Morning,

So, it's been a week, and every day of the week I have been harassed by SSDN.
When will my son and I get feedback on this problem? We need answers ASAP and this thing settled.
It's been two years of trying to get this resolved with you, SSDN & ABSA!!
Unacceptable!!

Contact Simpiwe @ SSDN (Shapiro Shaik Defries & associates)
Contact my son on email: *** with answers.

PS: I will come on here every day until this is resolved
MBD
MBD's reply04 Sept 2024, 11:44
Official
Good day

Kindly be advised that we have escalated this matter to Absa to advise and we will provide feedback.

Kind Regards 
Complaints Officer 
MBD
EF
Erica F's update04 Sept 2024, 12:57
Reviewer Update
Thank you very much.
Keep us updated.
EF
Erica F's update30 Sept 2024, 09:15
Reviewer Update
So have you heard anything from ABSA as yet???
I got a call from Shapiro Shaik Defries & associates again this morning. Have you contacted them to tell them this account was settled in 2022

Im tired of getting calls from these people 😡😡