MA
Mandr A

1 reviews | Active since May 2019

29 May 2019, 10:38

USELESS CONSULTANTS

I receive an average of two phone calls everyday as well as numerous sms regarding a Standard bank account that is not even mine. Consultants are rude and have been asked MANY times to send thru proof of said account belonging to me as have NEVER dealt with Standard bank in my life. Wheen instructed to cease and desist, consultants get rude and abnoxious. I am going to ombudsman as well as the council for debt collectors and I want an audit on every call consultant to see if they are actually registered and then I will take this further with my advocate

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Replies (2)
MBD
MBD's reply29 May 2019, 11:28
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER 
 MBD Legal Collections (Pty) Ltd 

Best regards,

MBD
MBD's reply11 Jun 2019, 09:39
Official
Dear Sir/Madam
 Your complaint on Hello Peter has been noted. 
 With reference to your query logged on the 29 May 2019. In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER
 MBD Legal Collections (Pty) Ltd  

Best regards,