SS
Safiyah S

1 reviews | Active since Mar 2024

05 Feb 2025, 06:17

Useless company need proper staff

I'm not sure if mbd up the conversation we have with advisors but I'm tired if explaining the same thing over please I only have one number in use stop sending and harassing my old work number 😤 how many times do I need to say remove that number, I change my payment date to the 31st of each month but I get calls every day which is harassment, please update date the information, and oh the advisor's that call you are rude and need to be educated on how to speak to people and,I hope this is the last time I have to do this because your call center is just useless to get through l, remove that number because it's a breach of data you sharing my ID and person information with people that I don't know and if you wish to get hold of me do it via email please.

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Replies (1)
MBD
MBD's reply05 Feb 2025, 10:59
Official
Dear Safiyah S

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD