NC
Nicolaas C

1 reviews | Active since Feb 2012

23 Jul 2015, 08:35

useless and think you can do what you can

I AM NOW FURIOUS BEYOND COMPREHENSION. YOUR ACCOUNTS DEPARTMENT HAS NOW BEEN IN TOUCH WITH MY HUSBAND AND MYSELF. I AM NOW TOLD THAT I STILL CANNOT CHANGE THE DEBIT ORDER AND THAT MY ACCOUNT WILL BE TRACKED FROM THE 24TH. ONCE AGAIN I POINT OUT THAT WHEN I MADE THE ARRANGEMENT NO ONE TOLD ME ABOUT THE TRACKING AND I DID NOT GIVE YOU PERMISSION TO TRACK MY ACCOUNT. I GAVE YOU A DEBIT ORDER DATE AND THAT IS ALL I GAVE PERMISSION FOR. YOU HAVE THE CALLS RECORDED SO PLEASE GO BACK AND CHECK. THE DATE ON WHICH I GET PAID IS NONE OF YOUR BUSINESS!!!!!! I WILL BE GOING TO THE BANK TODAY TO CANCEL THE DEBIT ORDER AND IF YOU DEBIT MY ACCOUNT I WILL GO TO THE POLICE AND REPORT YOU FOR *****ING. YOU WILL NOT GET ANOTHER CENT OUT OF ME. I AM TRYING TO MAKE A PROBLEM RIGHT BUT NOW YOU CAN ALL GO GET STUFFED!!!!!! WHEN SPEAKING TO DUMISELE MABULA OF YOUR ACCOUNTS DEPARTMENT SHE CLEARLY STATED THAT THE ARRANGEMENT I MADE QWITH YOU WAS AGAINST THEIR POLICY AS IT SHOULD HAVE BEEN MADE BY MY HUSBAND SO IT LOOKS LIKE YOU ALL JUST MAKE UP THE RULES AS YOU LIKE. WHEN I ASKED FOR A MANAGER HE WAS CONVENIENTLY \UNAVAILABLE"."""

0
Replies (1)
MBD
MBD's reply23 Jul 2015, 09:11
Official
Hello crousy,

Dear crousy

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC