LV
Lauren V

1 reviews | Active since Jan 2020

26 Sept 2024, 15:31

Useless

I was contacted to pay a vodacom account for my fibre, which I have paid and settled in December 2023, however to date I have not received a paid up letter and this is affecting my credit score badly. The number doesn't work, the self service is a joke and the customer service is pathetic. SEND ME MY PAID UP LETTER

0
Replies (1)
MBD
MBD's reply26 Sept 2024, 15:48
Official
Dear Lauren V

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD