DG
Dianne G

1 reviews | Active since Jun 2025

12 Jun 2025, 07:06

Urgently

I have an account I'm laying off via MBD. The service I'm getting is do bad that it's affecting my health. Rude and arrogant Consultsnts. The phone gets disconnected as u still talking. There after the whole call centre will bombard a person with calls. I just had a consultant Telling me she will call me later whilst we talking. They spoiling the Companies image. Please attend to this matter.

0
Replies (1)
MBD
MBD's reply13 Jun 2025, 09:47
Official
Dear Dianne Gambo 

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer MBD