RK
Reinette K

1 reviews | Active since May 2018

26 May 2018, 09:13

Urgent Request

Good day, I acknowledge my outstanding debt and entered into payment arrangements with yourself, however although I have been meticulous with my down payments I'm still harrased with SMSs, phone calls and emails on a daily and weekly basis. I have advised I work in an EMERGENCY call centre, hence I cannot take calls during the day. I've requested you not to contact me directly on my work number. Not complying with our call centre rules can cause me to be dismissed, which will result in me not being able to honour my payment arrangement. Focus a little more on the people who don't pay, and a little less on the people that do. This is for both my Bayport accounts as well as my Standard Bank account!

0
Replies (1)
MBD
MBD's reply28 May 2018, 08:38
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,