SD
Saruna D

1 reviews | Active since May 2020

01 Dec 2023, 17:08

UPDATE MY ITC >>2022 STILL WAITING

I had contacted Transunion for my credit report only to discover I am being listed on the bureau for a Vodacom account which was paid and settled in full on the 14th of March 2022. My name and account had not been updated ever since. I even received a paid up letter from you people but just going a little extra by updating a consumers credit profile is too much I guess. Now I'm left with dealing with your peoples ****. Sort this out because I have already logged a dispute with transunion about this matter and they will be getting in. Touch with you.

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Replies (2)
MBD
MBD's reply04 Dec 2023, 08:50
Official
Dear Saruna Dhanilal

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer
MBD
MBD
MBD's reply12 Jan 2024, 16:17
Official
Dear Saruna Dhanilal

With reference to your query logged on 1 December 2023 at 5:08pmIn respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.
Kind Regards, 
Complaints Officer 
MBD