Unwilling MBD Employees.

I have been trying to find out for the last 3 weeks information about one of my accounts from ABSA that have been transferred from my student account to a normal ABSA cheque account without me noticing because i don't use the account as i am not a student anymore, which is in arrears. I have asked MBD for a statement to show me the costs that has occurred on the account, beacuse ABSA Midrand told me they won't be able to help me i must contact MBD. CAN'T get anything out of MBD to help me to settle my debt so that i can close the account.