JV
Jennifer V

1 reviews | Active since Apr 2010

22 Oct 2015, 13:33

Unwarranted spam Phone calls and spam sms's

MBD have been calling me for over 10 years over an account I have never possessed. They had stopped for three years and now they have started again. I have spoken to over 10 of them telling them that I have never had the account they talk about! But no they keep sending me sms's (asking me to pay R100 or R2146 depending on their mood) or getting their rude call centre guys to stop calling me. They used to send me calls until I asked them to send proof that I had owned the account in question, they obviously were not able to send the proof and so they stopped. This year they have started again. I now just hang up on them since they are so dull!!

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Replies (1)
MBD
MBD's reply22 Oct 2015, 15:09
Official
Hello mukuka,

Dear mukuba

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC