NB
Nelly B

1 reviews | Active since Nov 2017

09 Oct 2019, 14:01

Unprofessionalism

Where does MBD get their call center employees? If they aren't rude on the phone, they call and just continue with their conversations then hang up. ***??? I have the recording it's rediculous

0
Replies (2)
MBD
MBD's reply09 Oct 2019, 15:36
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD
MBD's reply18 Oct 2019, 13:39
Official
Dear Sir/Madam

With reference to your query logged on the 09 October 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd