SD
Stephen D
1 reviews | Active since May 2020
30 Jan 2023, 11:14
Unprofessional service, no one answers the phones!!
I have been trying to get hold of their legal department regarding a summons due to unpaid debt. Seven different numbers and no one answers? How can an unprofessional company like this collect debt for such big banks like Absa?? They don't respond to emails either! ***
Helpful (0)
Replies (12)0
Replies (12)
MBD's replyOfficial
30 Jan 2023, 14:35Dear Mr Dalby
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards .
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards .
Complaints Officer
MBD
MBD's reply30 Jan 2023, 14:35
Official
Dear Mr Dalby
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards .
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards .
Complaints Officer
MBD
SD
Stephen D's updateReviewer Update
30 Jan 2023, 21:33Why isn't Debbie Kock replying to my emails?? She threatened me with a summons but I haven't recieved anything from the court yet???
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Stephen D's update30 Jan 2023, 21:33
Reviewer Update
Why isn't Debbie Kock replying to my emails?? She threatened me with a summons but I haven't recieved anything from the court yet???
SD
Stephen D's updateReviewer Update
31 Jan 2023, 23:30Is it not possible to reply to me via email?? We have no cellphone reception here during loadshedding. I am still waiting for a reply...
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Stephen D's update31 Jan 2023, 23:30
Reviewer Update
Is it not possible to reply to me via email?? We have no cellphone reception here during loadshedding. I am still waiting for a reply...
MBD's replyOfficial
01 Feb 2023, 09:16Good day
Please note that we have escalated this matter and will respond to you shortly.
Kind Regards .
Complaints Officer
MBD
Please note that we have escalated this matter and will respond to you shortly.
Kind Regards .
Complaints Officer
MBD
MBD's reply01 Feb 2023, 09:16
Official
Good day
Please note that we have escalated this matter and will respond to you shortly.
Kind Regards .
Complaints Officer
MBD
Please note that we have escalated this matter and will respond to you shortly.
Kind Regards .
Complaints Officer
MBD
SD
Stephen D's updateReviewer Update
03 Feb 2023, 15:50I am still waiting for feedback and Debbie Kock still hasn't rep**** to any of my emails!!
SD
Stephen D's update03 Feb 2023, 15:50
Reviewer Update
I am still waiting for feedback and Debbie Kock still hasn't rep**** to any of my emails!!
SD
Stephen D's updateReviewer Update
07 Feb 2023, 09:47I am still waiting for feedback and Debbie Kock still hasn't rep**** to any of my emails!!
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Stephen D's update07 Feb 2023, 09:47
Reviewer Update
I am still waiting for feedback and Debbie Kock still hasn't rep**** to any of my emails!!
MBD's replyOfficial
07 Feb 2023, 15:19Dear Stephen ,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MBD's reply07 Feb 2023, 15:19
Official
Dear Stephen ,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
SD
Stephen D's updateReviewer Update
04 Mar 2023, 15:33I am still waiting for feedback!!!
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Stephen D's update04 Mar 2023, 15:33
Reviewer Update
I am still waiting for feedback!!!
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Stephen D's updateReviewer Update
27 Mar 2023, 20:49 I am still waiting for feedback!!! No one has contacted me!!!
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Stephen D's update27 Mar 2023, 20:49
Reviewer Update
I am still waiting for feedback!!! No one has contacted me!!!
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Stephen D's updateReviewer Update
08 Apr 2023, 12:04I am still waiting for feedback!!! No one has contacted me!!!
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Stephen D's update08 Apr 2023, 12:04
Reviewer Update
I am still waiting for feedback!!! No one has contacted me!!!
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Stephen D's updateReviewer Update
05 May 2023, 10:01 I am still waiting for feedback!!! No one has contacted me!!!
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Stephen D's update05 May 2023, 10:01
Reviewer Update
I am still waiting for feedback!!! No one has contacted me!!!
SD
Stephen D's updateReviewer Update
11 May 2023, 07:25I am still waiting for feedback!!! No one has contacted me!!!
SD
Stephen D's update11 May 2023, 07:25
Reviewer Update
I am still waiting for feedback!!! No one has contacted me!!!