1 reviews | Active since Jan 2015
Unprofessional service from MBD
I have been trying to get my MTN account reactivated for about 6 weeks now. MBD gave me an amount to pay (that they received from MTN) which would get it reactivated. I paid the amount they gave me and then after about another week of trying to get a response from them they gave me another amount to pay (before they could reactivate).. once that was paid it took countless calls and emails for over 2 weeks only to be told that there was yet another amount to be paid. I paid again... and now for the past week I have sent about 3 emails a day to get a respose from MBD and MTN and no replies to my emails and the line is still not activated. This has to be the worst service in the history of service!!!!!!!!!
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 29 October 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 29 October 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
