AB
Antoinette B

1 reviews | Active since May 2011

17 May 2019, 11:57

UNPROFESSIONAL SERVICE

I have an agreement with MDB Legal Collections to pay off an account. They completely harass me with sms's, e-mails and telephone calls - even though I pay EACH month. As my employer is strict about personal calls during office hours, they just do not care, they keep on phoning and phoning, sending sms's (4 in total for May already) - it is unacceptable and totally unprofessional

0
Replies (2)
MBD
MBD's reply17 May 2019, 13:32
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Legal Collections (Pty) Ltd 
MBD
MBD's reply07 Jun 2019, 14:58
Official
Dear Sir/Madam
 With reference to your query logged on the 17 May 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.   Kind regards COMPLAINTS OFFICER 
 MBD Legal Collections (Pty) Ltd